On-Time Closing Guarantee Terms & Conditions

1. Overview

First Time Fix and Flip Loans (“Company,” “we,” “us,” or “our”) offers an On-Time Closing Guarantee for qualified borrowers. This guarantee is intended to ensure confidence in our lending timelines and accountability in our closing process.

2. Eligibility Criteria

To qualify for the On-Time Closing Guarantee, the following conditions must be met:
– All borrower documentation submitted accurately and completely
– Title, appraisal, and escrow cleared with no delays
– Borrower responsiveness within 24 hours to lender requests
– Final underwriting conditions satisfied within the stated timeframe
– Property meets valuation and eligibility requirements

3. Guarantee Commitment

If we fail to close the loan by the scheduled closing date due solely to internal delays at First Time Fix and Flip Loans, we will:
– Provide a lender credit of up to $1,000 toward closing costs
– Or waive certain administrative fees (as applicable)

4. Exclusions and Limitations

This guarantee does not apply in the following circumstances:
– Delays caused by borrower, third-party vendors, or legal issues
– Acts of God or force majeure events
– Changes in loan terms requested by borrower mid-process
– Government shutdowns or regulatory freezes
– Incomplete or misleading documentation

The guarantee is void if borrower provides inaccurate, fraudulent, or incomplete information.

5. Claim Process

To submit a claim for a missed closing, the borrower must contact us in writing within 5 business days of the originally scheduled closing date and include:
– Full name and loan application ID
– Copy of signed purchase agreement
– Documentation confirming compliance with all borrower conditions

6. Legal Disclosures

The On-Time Closing Guarantee is not a loan commitment. It is a customer service pledge and subject to change without notice. All decisions regarding eligibility and reimbursement are at the sole discretion of First Time Fix and Flip Loans.

7. Contact Information

For inquiries or to submit a claim, contact:
Email: closings@firsttimefixandfliploans.com
Mail: 1910 Pacific Ave. Suite 2000. Dallas, TX 75201
Phone: (800) 664-7505